A process is a set of activities that occur in a coordinated manner, either in parallel or one after another, and these pursue one common goal. These activities are either manual or automatic. On the other hand a system is a chain of processes to achieve some sort of functionality. A system consists of both dynamic (process) and static elements. Thus, Systems & Process Development focuses on defining, designing, modeling, establishing and monitoring a set of activities and work-flows in order to achieve a desired goal or result.
Case for Systems & Process Development
Any business which is people dependent or has limited resources, requires a unique set of systems & processes. With limited number of people and limited financial resources, your systems & processes should be designed in such a way that these make your business run efficiently as well as people feel at ease wile working. Our Systems & Process development practice thus aims to establish various activities keeping in mind the working styles of people, ease of operations and execution, limited resources and best practices while adding value to your client.
Scenario for Systems & Process Development
Lets say you are starting a new wholesale business of trading FMCG products. While doing so you want to have certain systems and processes in place. Like Order taking and delivery, book keeping and record maintenance, field sales, inventory etc. We can assist you in achieving this while keeping in mind your resource constraints and working styles.
Lets say as a doctor you have a well established practice. But, due to government rulings, competition, limited working hours and other limited resources you are facing certain challenges. In these and many more cases we can assist you in tweaking or redeveloping your existing systems and processes. While doing so our primary focus is to add value to your patient experience.